Cookie Policy
Last updated: 9 July 2026
1. About This Policy
This Cookie Policy explains how Construct365 Limited (Company Registration Number: 09805408) uses cookies and similar technologies when you visit www.construct365.com.
Our use of cookies is governed by the Privacy and Electronic Communications Regulations 2003 (PECR), as amended, and where personal data is involved, the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Cookie queries: cookies@construct365.com
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember information about your visit.
We also use similar technologies including:
- Local storage and session storage — browser-based storage that works similarly to cookies
- Web beacons (pixel tags) — tiny invisible images embedded in emails or pages that record whether you opened an email or visited a page
References to "cookies" in this policy cover all of these technologies unless stated otherwise.
3. Legal Basis for Using Cookies
Under PECR, we require your prior, freely given, specific, informed, and unambiguous consent before setting any cookies that are not strictly necessary.
Strictly necessary cookies are exempt from consent requirements under PECR Regulation 6(4) because they are essential to provide a service explicitly requested by you.
We obtain consent through our cookie banner, which appears on your first visit. You can change your preferences at any time using the "Cookie Settings" link in our footer, or by contacting us.
Consent standard: We will not use consent bundled into our general Terms and Conditions, pre-ticked boxes, or inferred from continued browsing. Consent must be an affirmative action and you have the right to withdraw it at any time without detriment.
4. Cookies We Use
4.1 Strictly Necessary Cookies — No Consent Required
These cookies are essential for our platform to function. Without them, services you have asked for cannot be provided. They cannot be disabled through our cookie preferences.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| auth_token | Authenticated user session — HTTP-only, inaccessible to JavaScript | Session / 30 days | First-party |
| construct365_consent | Stores your cookie consent preferences to avoid re-asking on each visit | 1 year | First-party |
| csrf_token | Cross-site request forgery protection on form submissions | Session | First-party |
4.2 Functional Cookies — Consent Required
These cookies enhance your experience by remembering your preferences. The platform will still work if you decline them, but some personalisation features will not be retained.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| theme_preference | Remember your dark/light mode preference | 1 year | First-party |
| search_filters | Remember directory search filters and region preferences | 30 days | First-party |
4.3 Analytics Cookies — Consent Required
These cookies help us understand how visitors use our platform so we can improve it. All analytics data is aggregated and used only for performance measurement. We use Google Analytics 4 (GA4) for this purpose.
| Cookie Name | Purpose | Duration | Set By |
|---|---|---|---|
| _ga | Distinguishes unique visitors. Contains a randomly generated identifier. | 2 years | Google Analytics |
| _ga_[ID] | Maintains session state for Google Analytics 4 | 2 years | Google Analytics |
| _gid | Distinguishes users for a 24-hour session window | 24 hours | Google Analytics |
| _gat | Throttles request rate to Google (used to limit data collection on high-traffic sites) | 1 minute | Google Analytics |
Google Analytics data is processed by Google LLC (USA). Google acts as a data processor under a Data Processing Addendum incorporating the UK Addendum to EU Standard Contractual Clauses. IP anonymisation is enabled — your full IP address is never logged. See Google's privacy policy at policies.google.com/privacy.
4.4 Marketing Cookies — Consent Required
We do not currently use marketing, retargeting, or advertising cookies on our platform. If we introduce such cookies in future, this policy will be updated and fresh consent will be requested.
5. Third-Party Cookies
Some cookies on our platform are set by third parties whose services we use. We do not control how these third parties use cookies — you should refer to their own privacy and cookie policies:
Google LLC (Google Analytics 4)
Website analytics. Cookies set only with your consent. See section 4.3 above.
Cookie policy: policies.google.com/technologies/cookies
Stripe, Inc.
Strictly necessary for secure payment processing. Stripe may set cookies when you interact with our checkout. These are necessary for the payment service to function.
Cookie policy: stripe.com/cookies-policy
6. Managing Your Cookie Preferences
6.1 Our Cookie Consent Banner
When you first visit our site, a cookie banner allows you to:
- Accept all cookies (including analytics and functional cookies)
- Accept essential cookies only (reject non-essential cookies)
- Customise your preferences by category
Your choice is stored in the construct365_consent cookie for one year. You can change your preferences at any time.
6.2 Changing Your Preferences
You can update your cookie preferences at any time by:
- Clicking "Cookie Settings" in the footer of our website
- Contacting us at cookies@construct365.com
- Clearing your browser cookies and reloading the site (the consent banner will re-appear)
6.3 Browser Controls
You can also manage cookies through your browser settings. Note that blocking all cookies may affect the functionality of our platform (and other websites you visit):
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
6.4 Opting Out of Google Analytics
You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
Note: Disabling strictly necessary cookies will impair the functionality of our platform, including authentication and payment processing.
7. Cookie Lifespan
8. International Transfers
Our own platform is hosted in the European Union, and transfers of personal data from the UK to the EU are covered by the UK's adequacy regulations — so no additional safeguards are needed for data processed on our own infrastructure. However, some cookie-related processing by third parties involves data being transferred to the USA (Google Analytics, Stripe). We ensure adequate safeguards are in place for those transfers as described in our Privacy Policy, specifically through the UK Addendum to EU Standard Contractual Clauses.
9. Your Rights
As cookie processing may involve personal data, you have rights under UK GDPR including the right to access, rectify, or erase cookie-related personal data, and the right to withdraw consent at any time. See our Privacy Policy for full details of your rights and how to exercise them.
If you have a complaint about our use of cookies, you may contact the ICO at ico.org.uk or on 0303 123 1113.
10. Updates to This Policy
We review this Cookie Policy at least annually and whenever we make changes to the cookies we use. The "Last updated" date at the top reflects when material changes were last made. Where changes affect how we use your data, we will seek fresh consent where required.
11. Contact Us
If you have questions about our use of cookies:
Construct365 Limited
Registered in England and Wales
Company Registration Number: 09805408
Email: cookies@construct365.com
Privacy Team: privacy@construct365.com
Manage your cookie preferences at any time by clicking the "Cookie Settings" link in our footer.